TERMS & CONDITIONS

These Terms and Conditions govern all services provided by Luxe Graphics Inc., including but not limited to graphic design, printing, signage, vehicle wraps, fabrication, carpentry, installation, and related services. By approving, signing, or making any payment toward a quotation, Sales Order, invoice, or agreement issued by Luxe Graphics Inc., the Client acknowledges that they have read, understood, and agreed to be bound by these Terms and Conditions

Luxe Graphics Inc. provides creative, production, fabrication, and installation services strictly as described in each approved Sales Order. Services are limited to those explicitly described in the approved Sales Order. Any additional services require separate approval. Verbal agreements, informal conversations, or messages are not binding unless reflected in writing in the approved Sales Order.

All pricing is based on the information available at the time of quotation.

Estimates may be adjusted if project scope, materials, dimensions, site conditions, timelines, or client requirements change.

Luxe Graphics Inc. reserves the right to revise pricing when changes occur after an estimate has been issued or approved.

Orders over $500 require a 50% deposit. Orders under $500 require full payment upfront. Any remaining balance must be paid on delivery, pickup or installation date, unless otherwise agreed in writing. Deposits become non-refundable once work has begun, including but not limited to design work, material preparation, scheduling, production setup, or procurement. Failure to comply with payment terms may result in project delays, suspension, or cancellation. 

Design proofs are provided to the Client for review and approval prior to production. The Client is solely responsible for carefully reviewing all designs before approval, including but not limited to:

• spelling and grammar

• dimensions and measurements

• colors and finishes

• layouts and positioning

• quantities

• logos, images, and contact information

Once a design is approved in writing, it is final. Luxe Graphics Inc. is not responsible for errors approved by the Client and no reprints, remakes, refunds, or price adjustments will be issued for work produced in accordance with an approved design.

Up to three revisions are included unless otherwise specified. Additional revisions may incur extra charges.

All timelines are estimates and not guaranteed. Delays may occur due to:

• client approval delays

• material availability

• vendor lead times

• weather conditions

• unforeseen site conditions

• force majeure events

Luxe Graphics Inc. is not liable for damages resulting from delays beyond its reasonable control.

Due to the nature of printing, fabrication, and construction:

• color variations may occur between digital proofs and final products

• textures, finishes, and materials may vary

• exact color matching (including Pantone colors) is not guaranteed unless explicitly stated in writing

Such variations are considered normal and do not constitute defects.

The Client is responsible for ensuring that all installation surfaces and locations are:

• structurally sound

• clean and accessible

• free of moisture, mold, or hidden defects

• compliant with local codes and regulations

Luxe Graphics Inc. is not responsible for issues resulting from:

• poor or unstable surface conditions

• existing damage

• uneven walls or structures

• previous installations or finishes

Any additional labor or materials required due to site conditions will be billed separately.

For vehicle wrap services:

• Existing paint damage, repainted surfaces, aftermarket paint, or low-quality paint may be affected during installation or removal.

• Luxe Graphics Inc. is not responsible for paint lifting, peeling, cracking, or damage caused by the wrap or its removal.

• Vehicles must be delivered clean unless a cleaning service is added to the order.

• Vehicle condition will be documented prior to installation.

Deposits are non-refundable once work has begun.

Orders canceled after production has started will be charged for all work completed to date.

Custom-made products, printed materials, fabricated items, and installed work are not eligible for refunds.

Luxe Graphics Inc. warrants workmanship only.

This warranty does not cover:

• normal wear and tear

• misuse or abuse

• improper maintenance

• environmental exposure

• third-party interference

Luxe Graphics Inc.’s total liability is strictly limited to the amount paid by the Client for the specific service giving rise to the claim.

All designs, concepts, and creative materials remain the property of Luxe Graphics Inc. until full payment is received.

Luxe Graphics Inc. reserves the right to photograph, record, and use completed projects for portfolio, marketing, and promotional purposes unless otherwise agreed in writing.

These Terms and Conditions are governed by the laws of the State of Florida.

Any legal action or dispute shall be brought exclusively in the appropriate courts located within the State of Florida.

These Terms and Conditions, together with the applicable Sales Order, constitute the entire agreement between the Client and Luxe Graphics Inc., superseding all prior discussions, communications, or representations.

15. SMS / Text Messaging Program

Luxe Graphics Inc. sends text messages about quotes, invoices and payment reminders, order status, and appointment and installation scheduling, and internal work notifications to our team members. We do not send marketing messages. You can sign up at luxe-graphics.com/sms-notifications.

Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help, or contact info@luxe-graphics.com / +1 (239) 347-0444. Carriers are not liable for delayed or undelivered messages. Consent is not a condition of purchase. See our Privacy Policy.